The global epidemic changed everything about how we live, engage, and work. Many organizations have been compelled to rethink workflows and the bare minimum of employees required to run their businesses. There are some of the new trends in employee experience that don’t seem to be going away. According to ServiceNow HR, the following trends will be very significant in 2021.
1. Flexibility in Working Hours
In the past, companies have placed greater emphasis on location. However, time will be the focus or flexibility as 2021 progresses. More employees coming to the offices will need more flexible timing from their employers with respect to when the employee should be at work. There might be no requirement of 40 hours per week, nor even a 9 to 5 schedule, in achieving high performance, productivity, or efficiency.
2. Support for Mental Health
There is a need to care for the mental health of workers, considering the COVID-19 pandemic that has separated and isolated some people. The longer this pandemic endures, the more significant an effect on workers’ productivity and efficiency will be exerted by the mental health factor. Employers will probably suffer if they decide to ignore this grave problem. Current employees will appreciate things like longer parental leave and emotional well-being programs, and prospective employees may even prioritize them.
3. Technology in the Workplace
Employers have had to implement various checks and balances to monitor productivity and workflow using Software such as Controlio because of the rise in remote workers. The technology being utilized to monitor their performance is viewed with suspicion by many employees. Regulations regarding the amount of information collected, its storage location and method, and the individuals who have access to it are necessary as remote and hybrid working become more commonplace. At the very least, state laws governing what and how employee data can be recorded are something we can anticipate.
4. Social Attitude
In addition to wanting to work for companies that share their values, people also want to buy from companies that share their own beliefs and values. The majority of workers want their businesses to have a political and issue stance. Neutrality has little place in this environment, and trying to stay in the middle could backfire. There are several methods to integrate your business with moral principles, such as investing in an organization, sponsoring an event, or contributing to charities or causes. There is no question that both prospective and existing staff will be observing.
Although 2020 was an extraordinary year for history, changes it has introduced will continue to find their implementation in a long time into our future business dealings. The employment of all reasonable measures concerning development can help improve the work environment for employees.
Conclusion
The main trends in employee experience in 2020—remote work, a focus on mental health, upskilling, and diversity and inclusion—are essential in the workplace in 2024. Continuous concentration on flexible work arrangements, support for mental health, and continued learning underlines the fact that companies must learn to cater holistically to employee experiences. By combining all these, businesses can establish robustly motivated teams ready to withstand the turbulent future.
